Out of Hours Support

Where can I go in a crisis?

  • Your GP surgery – there should be a duty doctor available to speak to you
  • A&E – call 999 for an ambulance or just turn up
  • The Sanctuary – they have a refuge safety and support space (18+) open from 8pm–6am – 0300 003 7029
  • Crisis Point – open-access mental health crisis centre – 0161 238 5149

What apps can I use?

  • Calm/CalmHarm
  • Headspace
  • MindShift
  • What’s Up
  • Stay Alive
  • NHS Well Mind
  • Hub of Hope (to find local mental health services)

All supported by IOS and Android and approved by Mind.

Where can I read more about understanding my mental health?

Other useful helplines:

  • Lesbian and Gay Helpline – Monday to Saturday, 10am–10pm (reduced service over Christmas) – 0845 330 3030
  • Shelter – homelessness support, Monday to Friday, 9am–5pm – 0344 515 1640 or 0808 800 4444
  • LGBT Foundation – Monday to Friday, 9am–9pm – 0345 330 3030 
  • Respect – for perpetrators of abuse, Monday to Friday, 10am–1pm and 2pm–5pm – 0808 8024040 or email info@respectphoneline.org.uk

Children’s Services Helplines 

For under 18s – if you or another person under 18 are at risk of harm:

  • Manchester  0161 234 5001
  • Salford – 0161 603 4500
  • Tameside  0161 342 4101
  • Trafford  0161 912 4286

Who can I talk to about self-harm or suicidal thoughts outside of my support?

If you are scared you are going to seriously harm yourself call an ambulance on 999.

  • Your GP or GP’s out of hours service
  • Childline – up to 18 years – 0800 1111
  • NSPCC – up to 18 years, open 24/7 – 0808 800 5000 
  • Samaritans – 18+ confidential listening service open 24/7 – 116 123 or email jo@samaritans.org
  • Papyrus Hopeline UK – for young people feeling suicidal, open Monday to Friday 10am–10pm, Saturday to Sunday 2pm–5pm – 0800 068 4141 or email pat@papyrus-uk.org
  • Mindinfoline – 9am–6pm, 7 days a week (closed over Christmas period) – 0300 123 3393 or email info@mind.org.uk or text 86463 
  • www.Kooth.com – free, safe and anonymous online support for young people, Monday to Friday, 12pm–10pm, Saturday to Sunday 6pm–10pm
  • TESS – text support for girls and young women up to 24 years affected by self-harm, Sunday to Thursday, 7pm–9pm – 0780 047 2908
  • CASS – free self injury helpline for women, Monday to Thursday, 7pm–10pm – 0808 800 8088
  • Saneline – 4pm–10pm everyday – 0300 304 7000
  • Rethink – Monday to Friday, 10am–2pm (closed bank holidays) – 0300 5000 927 or email advice@rethink.org

Who can I talk to if I am afraid someone is going to hurt me or has hurt me?

If you are concerned that you are in immediate danger call 999 and ask for the police.

  • National 24 hour Domestic Abuse helpline  0808 2000 
  • Manchester Rape Crisis – Monday to Friday 10am–4pm and Wednesday to Thursday 6pm–9pm – 0161 273 4500 
  • St Mary’s Sexual Assault Referral Centre – Monday to Friday 9am–5pm – 0161 276 6515 or 0161 276 8000
  • National Sexual Assault Helpline – 7am–9.30pm 7 days – 0808 802 9999
  • NAPAC National Association for People Abused in Childhood – Monday to Thursday 10am–9pm, Friday 10am–6pm – 0808 801 0331
  • Survivors Manchester for Men – 0808 800 5005
  • Victim Support – 0808 168 9111
  • Victim Support – domestic abuse line – 0161 200 1950
  • National Sexual Violence Helpline – 12pm–2.30pm and 7pm–9.30pm – 0808 802 9999
  • Safeline – for survivors of sexual crime – 0808 800 5008
  • National Centre for Domestic Violence – 24/7 advice line – 0870 922 0704 and emergency line 0800 970 2070